Senior Matriculation Specialist (One or More Positions)
PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu
Under direction from assigned supervisory or management staff, performs a variety of specialized duties related to matriculation at the assigned College; conducts outreach programs for potential students; conducts campus tours for prospective students and their parents; conducts orientation sessions for students to explain entrance and ongoing requirements; analyzes, researches, and determines course equivalencies to clear prerequisites; and assists in coordinating the matriculation process with other District departments and divisions.
This is the advanced journey level class in the Matriculation Specialist series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including conducting outreach programs for potential students, both on and off campus in order to explain requirements regarding the College’s expectations, both academic and personal. In addition, positions at the Senior level conduct detailed analyses of student transcripts and course descriptions to clear English/math prerequisites and ensure students enroll in appropriate courses. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
• Methods and techniques used in conducting promotional and information sessions for current and prospective students.
• Matriculation requirements and procedures at a community college.
• Pertinent federal, state, and local laws, codes, and regulations including Title V matriculation requirements.
• Transcript evaluation techniques including those used in determining English and math course equivalencies, credits, and prerequisites.
• Confidentiality requirements when dealing with personal and sensitive student information.
• Data collection and basic research principles and practices
• Basic mathematical and statistical principles.
• Principles, practices, and procedures of business letter writing and report preparation.
• Recordkeeping methods and procedures.
• Principles and practices used to establish and maintain files and information retrieval systems.
• Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Work organization principles and practices.
• Principles and techniques used in public relations.
• Interpersonal skills using tact, patience, and courtesy.
• Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers.
• English usage, grammar, spelling, punctuation, and vocabulary.
• Coordinate and conduct outreach and orientation sessions, representing the College to potential students.
• Understand the organization and operation of the College as necessary to assume assigned responsibilities.
• Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
• Perform responsible and difficult programmatic and administrative duties involving the use of independent judgment and personal initiative.
• Interpret matriculation requirements based on a student’s academic history, personal circumstances, and personal goals.
• Analyze transcripts from other colleges and universities to determine course equivalencies, prerequisites, and credits.
• Assure that students enroll in appropriate level English, reading and math classes.
• Compile and analyze detailed data related to assigned functions.
• Troubleshoot problems that may be related to admissions and records assessments and orientation/advisement sessions.
• Administer, score, and interpret placement and diagnostic tests.
• Respond to requests and inquiries from students, staff, or the public including regarding the interpretation of matriculation procedures and policies; effectively present information in person or on the telephone to students, staff, or the public.
• Implement and maintain filing and record-keeping systems.
• Independently compose and prepare correspondence and memoranda.
• Plan and organize work to meet schedules and changing deadlines.
• Establish goals and timetables to meet program needs.
• Work within the policies, functions, and requirements of area of assignment.
• Provide lead supervision and training to assigned staff.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Adapt to changing technologies and learn functionality of new equipment and systems.
• Type or enter data at a speed necessary for successful job performance.
• Use correct English usage, grammar, spelling, punctuation, and vocabulary.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Work independently and effectively in the absence of supervision
• Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in counseling, education, liberal studies, psychology, or a related field.
Equivalent to an Associate’s degree from an accredited college or university with major course work in counseling, education, liberal studies, psychology, or a related field.
Four years of increasingly responsible administrative and programmatic experience including two years of experience working with students in all matriculation functions including at least one year as a Matriculation Specialist or closely related classification.
Six years of increasingly responsible administrative and programmatic experience in student services that demonstrates comprehensive knowledge of matriculation functions.
Please visit the District’s Employment Opportunities website at https://jobs.socccd.edu for a detailed job description, to learn more about the District and to complete an on-line application.
NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER