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Receptionist - Board of Trustees Office

Coast Community College District

Coast Community College District

 

Receptionist - Board of Trustees Office

Job# D-022-17

Salary: $37,116.00 - $45,204.00

Deadline: 1/17/2017

 

Complete job description and application available online at: https://www.cccd.edu/employment

 

Definition

Under general supervision, to provide reception services for a centralized college or district location; to operate an attendant console or central telephone system to refer and transfer calls; to perform a variety of routine clerical work; perform other related duties as assigned.

 

EXAMPLES OF DUTIES: Duties may include, but are not limited to, the following:

a. Serve as front desk/lobby receptionist, answer telephones, receive and greet District visitors, callers, and refer them to proper parties.

b. Assist the general public, staff, and students, by providing general information regarding the location of events, dates, times, and procedures.

c. Take and transmit messages, assist staff, public and students by answering routine questions and answer more detailed questions regarding department activities.

d. Read, interpret, and apply rules, regulations, and written directions.

e. Perform a variety of clerical work including such tasks as checking, proofreading, filing, recording information on records, and compiling information for reports and summaries.

f. Provide word processing and/or typing services to a department to assist in producing a variety of documents, including letters, memos, forms, schedules, manuals, handbooks, course materials as necessary; distribute finished materials as appropriate.

g. May operate a variety of office equipment including typewriter, copy machine, and computer for word processing, data entry, and retrieval.

h. Sort, index, and file materials alphabetically and numerically and by other pre-determined categories; maintain a variety of records and files.

i.  Assist in the preparation of informational materials; post information on bulletin boards or in other locations as directed.

j.  May assist with building security by notifying District-site management and/or administration and reporting suspicious activity to campus security staff and/or police.

k. Assist with reservation requests for the Board Room and Board Conference Room.

l. Perform other related job duties as assigned.

 

MINIMUM QUALIFICATIONS:

Knowledge of:

1. Business telephone etiquette and basic techniques for dealing with the public in a business setting.

2. Operation of central telephone attendant console.

3. Modern office equipment, procedures, and basic techniques for dealing with office pressures.

4. Filing and record keeping systems and ability to maintain files and records.

 

Ability to:

5. Deal effectively with the public in a variety of situations, both in person and on the telephone.

6. Speak clearly, concisely, tactfully and patiently with a variety of people and give instructions and information to faculty, staff, students, and the general public.

7. Operate a variety of modern office equipment, including computer for word-processing and data entry; may operate a cash register and collect funds.

8. Type or keyboard at a net corrected speed of 40 words per minute.

9. Alphabetize and file both alphabetically and numerically.

10. Collect and analyze routine information and copy accurately from source materials.

11. Perform routine, repetitive tasks, frequently on concurrent projects, with speed, accuracy, and attention to detail.

12. Read and interpret rules, regulations and other printed materials and understand and carry out oral and written instructions.

13. Adjust to changes in workloads, assignments, priorities, and policies and work with frequent interruptions.

14. Establish and maintain effective relationships with those contacted in the course of work.

 

Education and Experience:

15. At least one year general clerical experience, including some experience in dealing with the public.

 

Conditions of Employment

This is a regular, full-time, 12-month per year position. The normal hours will be arranged with the supervisor and will be within the normal hours of work between 8:00am - 5:00pm., Monday through Friday, with some flexibility required to meet the needs of the department. The effective date of employment will be arranged with the supervisor.

 

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

 

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910).

 

The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive.

Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

 

PAY PHILOSOPHY: 

This position receives an additional compensation for performing a contracted special assignment in facilitating the Coast Federation Classified Employees' Professional Development program.  The compensation is added to the monthly salary at 7.5% for the time of the agreed upon contract and is tied only to the District Receptionist position.  The 7.5% stipend is conditional and may be removed from this position at any time based on the needs and contractual terms agreed upon by the Coast Federation of Classified Employees and the Coast Community College District..

 

Starting salaries for support staff positions begin at Step-1 of the salary range. All movement on the salary schedule will occur July 1 of each year for all classified employees.

 

Coast Community College District is an Equal Opportunity Employer