Posting Title : LIBRARY CIRCULATION ASSISTANT - Hirsh Health Sciences Library
Requisition Number : 1739
City : Boston
State/Province : Massachusetts
Zip code : 02111
Job Description-Overview :
The Circulation Department is a highly visible and customer service-oriented department that serves as the primary and first point patrons come to for assistance - with various library services and resources. The Circulation Department staff help patrons access services and resources, circulate materials, provide referrals; assist patrons in copying & printing; provide information about the library and its policies; work closely with other library departments to provide outstanding customer service, in person, on the telephone and via e-mail.
The Library Circulation Assistant is responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented, and professional manner. Duties include coverage at the Library Service Desk, comprising but not limited to:
·assisting patrons with access to the library and library resources
·interpreting library holdings via the online catalog
·providing library materials
·operating the electronic circulation system
·checking library materials in and out, and
· Creating and maintaining patron records
This position also includes communicating library policies to staff and library users; assisting with printing and photocopying; accurate referral to appropriate staff members; and the ability to work with the reserve module, create lists and other advanced functions of the automated library system. This position is also responsible for assisting with Library Service Desk statistics and Interlibrary Loan functions.
Job Description - Requirements :
Basic Requirements: 0-2 years experience library experience, B.S. or B.A and Library Circulation Systems; MS Office Suite, including Access Excellent written and verbal communication skills. Ability to work collaboratively in a team and independently, High-level of problem-solving skills, ability to meet and exceed customer needs and expectations. Must be able to lift 25 lbs with or without accommodation.
Preferred Requirements: 2-3 years experience in an academic or special library, Enthusiasm and initiative, and the ability to prioritize diverse responsibilities and meet deadlines. Good organizational skills. Strong commitment to outstanding public service.
Special Work Schedule Requirements: Part-time 20 hour position with flexible hours
Please apply online at http://hr.tufts.edu/jobs
JOB REQUISITION #: 1739
Tufts University is an AA/EO employer and actively seeks candidates from diverse backgrounds.