Director, Office for Multicultural Learning

Santa Clara University

Director, Office for Multicultural Learning

Santa Clara University

Department: Ctr for Multicultural Learning

Part Year: No

FLSA Status: Exempt

Standard Hours (hours per week): 40

Position Purpose:

The Director of the Office for Multicultural Learning (OML Director) supports the structure, direction, services, and programs of OML. The OML Director develops, implements, and assesses programs and initiatives that focus on diversity, multicultural learning, social justice, and inclusive excellence. The OML Director oversees strategic planning, assessment, budget management, staff development, and relationship building with campus partners while also serving as an advocate, advisor, and mentor to OML staff and students in general. And the OML Director plays a key role in promoting an inclusive campus climate through collaborative efforts with students, staff, and faculty.

Essential Duties and Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES1. Staff Supervision and Leadership (25%)
• Provide leadership, strategic direction, and oversight for the Office for Multicultural Learning (OML).
• Provide support and direction for the Rainbow Resource Center (RRC).
• Hire, train, supervise, and evaluate professional, paraprofessional, and student staff for OML and the RRC.
• Manage the operations and budget of OML and RRC.
• Provide oversight for the marketing of OML and RRC including websites, social media, and other marketing materials.
• Develop and coordinate an assessment plan to meet the departmental mission and goals for diversity, multicultural learning, social justice, and inclusive excellence.
• Develop, implement, and evaluate a strategic plan for OML including a mission statement, strategic goals, learning objectives, and competencies.2. Program and Curriculum Development (25%)
• Design, develop, and implement campus-wide programs for diversity, multicultural learning, social justice, and inclusive excellence grounded in multicultural competencies and/or OML learning objectives.
• Develop curriculum for diversity training to support campus-wide education and promote a positive campus climate for, but not limited to, Community Facilitators, Orientation Leaders, and incoming students.
• Provide support through advocacy and programs for first generation college students.
• Provide support through advocacy and programs for undocumented students.
• Provide leadership for signature programs such as the Multicultural Welcome Dinner, Ethnic Senior Ceremonies, Lavender Graduation, and the Difficult Dialogue Series.
• Provide leadership for the Ethnic History and Heritage Months through collaborative efforts with students, staff, and faculty.
• Manage the application and fund disbursement processes for the Multicultural Learning Grant and Erkman Grant.3. Committee Work and University Service (20%)
• Develop collaborative relationships with students, staff, faculty, and other partners to meet programming goals.
• Collaborate with the LGBTQ (Lesbian, Gay, Bisexual, Transgender, and Queer) Allies Network and Women of Color Network to support campus-wide education and promote a positive campus climate.
• Co-chair the Perspectives Committee to foster intergroup dialogue, social justice, and social identity development for students and student leaders.
• Serve as a member of the University Council on Inclusive Excellence.
• Act as a liaison to other departments and offices within the University and related outside groups as appropriate to areas of responsibility.
• Develop and chair committees as needed to further enhance the campus commitment to diversity, multicultural learning, social justice, and inclusive excellence.
• Serve on University committees as assigned.4. Advising (20%)
• Advise the Multicultural Center (MCC) chartered student organization which includes but is not limited to: meeting weekly with MCC staff, approving hours of MCC staff, providing guidance through board development, planning events, navigating campus policies, and reviewing budget and major purchases as needed.
• Advise the Inclusive Excellence Student Advisory Council.5. Policy and Procedure Development, Interpretation, and Implementation (5%)
• Provide advice, consultation, and support for OML strategic planning, assessment, programming, and responses to issues and trends.
• Interpret for students and enforce University and departmental policies.6. Other (5%)
• Serve as a resource for students, staff, and faculty.
• Research trends and best practices related to and issues of diversity, multicultural learning, social justice, and inclusive excellence.
• Develop relationships with external constituents.
• Confer with, counsel, and advise students, faculty, staff, and parents regarding programs, services, and opportunities offered by OML.
• Perform other duties as assigned by the Vice Provost for Student Life and Director of Campus Programs.

Provides Work Direction:
2.Office Manager (Part-time)
3.Graduate Assistants (1-2)RECEIVES WORK DIRECTION FROM:1.Assistant Dean, Office of Student LifeGENERAL GUIDELINES:1.Recommends initiatives and implements changes to improve quality and services.
2.Identifies and determines cause of problems.
3.Develops and presents recommendations for improvement of established processes and practices.
4.Maintains contact with students and solicits feedback for improved services.
5.Maximizes productivity through use of appropriate tools, planned training, and performance initiatives.
6.Researches and develops resources that create timely and efficient workflow.
7.Ensures completeness, accuracy, and timeliness of all operational functions.
8.Prepares progress reports that informs supervisor of project status and deviation from goals.
9.Prepares and submits reports as requested and required.
10.Develops and implements guidelines to support the functions of the department.

QUALIFICATIONSTo perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position also requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. In accordance with the Americans with Disabilities Act (as amended), California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified individuals with disabilities. A qualified individual is a person who meets skills, experience, education, or other requirements of the position, and who can perform the essential functions of this position with or without reasonable accommodation.

1.Considerable time is spent at a desk using a computer terminal.

2.May be needed to occasionally lift and carry boxes as well as assist with setting up/tearing down tables, chairs, and other furniture and equipment for events.

3.May be required to travel to other buildings on campus for meetings and events.

4.May be required to attend conferences, trainings, and meetings within the Bay Area, within the State of California, or at out-of-state locations.

Work Environment:
WORK ENVIRONMENTThe work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position.1.Indoor office environment with windows, lounge, and restrooms. 2.Cubicle office space with no ceiling. 3.Private conference rooms available for confidential meetings with students and colleagues. 4.Frequent interruptions by students for both scheduled appointments and drop-in meetings.

•Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.
•Understanding of Student Development Theory (including Racial and Ethnic Identity Development and Gay, Lesbian, and Bisexual Identity Development), Social Change Model of Leadership, and Critical Race Theory.

•Competency working with students of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
•Oral and written communication skills, including experience in delivering workshops and speaking to groups of various sizes.
•Organizational skills including time management, multitasking, and project completion.
•Commitment to customer service, both internal and external to the department.
•Proficiency in Microsoft Office.
•Develop, implement, and evaluate a strategic plan for OML including a mission statement, strategic goals, learning objectives, and competencies.

•Demonstrated experience with developing, implementing, and evaluating programs, specifically those focusing on diversity, multicultural learning, social justice, and inclusive excellence.
•Demonstrated experience with advocating for and working with students of color, LGBTQ students, first-generation college students, and undocumented students.
•Demonstrated experience with supervising professional staff and student employees.
•Demonstrated experience with advising student organizations.
•Demonstrated experience with managing budgets.
•Demonstrated experience with developing a strategic plan.
•Demonstrated experience with developing a comprehensive assessment plan for a department and its programs and services.
•Demonstrated experience with developing and assessing competencies.
•Demonstrated experience with completing projects from inception to implementation.
•Demonstrated experience with cultivating collaborative interpersonal relationships with internal and external constituencies.
•Demonstrated experience with working beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary.
•Demonstrated experience with independently carrying out tasks of varying complexity.
•Demonstrated experience with exercising sound judgment and maintaining confidentiality.

Education and/or Experience:
•Master’s degree required in student affairs, higher education administration, counseling, or other relevant program.YEARS OF EXPERIENCE
•At least seven years of progressively responsible work in an academic setting or commensurate experience.

Salary Information: Hiring Range $3000.92 - $3501.46 semi-monthly

Close Date:

Open Until Filled: Yes

Special Instructions to Applicants:
Santa Clara University does not sponsor work visas for staff positions. If hired, individuals must independently provide proof of their eligibility to work in the United States.

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About Santa Clara University
Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master’s universities in the West by U.S. News and World Report, Santa Clara University is California’s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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