Director of Admissions and Financial Aid

Santa Clara University

Director of Admissions and Financial Aid

Santa Clara University

Department: Sch of Educ, Counsel, Psych

Part Year: No

FLSA Status: Exempt

Standard Hours (hours per week): 40

Position Purpose:
The primary purpose of this position is to implement the recruitment and admissions strategies for all of the academic programs of the School of Education and Counseling Psychology at Santa Clara University. Under the direct supervision of the Assistant Dean of Enrollment Management, the Director of Admissions and Financial Aid position oversees operations required for achieving admissions and enrollment targets. These activities are expected to result in consistent enrollment of high-quality students and increased awareness of all School programs.

Essential Duties and Responsibilities:
A. Outreach and Recruiting Efforts (40%)
1. Plan and execute all recruitment events including information sessions, workshops, accepted student celebration and orientation.
2. Develop and implement field representation through outreach programs, fairs, training seminars and presentations for recruitment and enrollment of students from targeted communities.
3. Maintain current and thorough knowledge of the university and degree programs represented, as well as the organization’s sector and workforce.
B. Prospect and Lead Generation: (30%)
1. Serve as the primary contact for prospective students (prior to application). Responsible for creating a positive new student experience by building a relationship with prospective students.
2. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
3. Be knowledgeable of and answer questions regarding ECP programs, degree requirements, application process, scholarships and financial aid.
C. Semilla Fellowship Management: (20%)
1. In collaboration with the Assistant Dean and Faculty overseeing the SEMILLA fellows, execute strategic outreach within the Teacher Education program to promote maximum utilization of this fellowship.
2. Serve as the primary resource for prospective SEMILLA Fellowship applicants and assist with completing the applications.
3. Record Management - Maintain applications, complete rubric for evaluation and make primary recommendation for award decision.
4. Maintain a consistent presence at the East San Jose campus through office hours, scheduled meetings with prospects and recruitment events.
D. Admissions Office Support:
1. Assist with daily operation activities during busy times. Activities include meeting with students at all stages of the application process, providing scholarship and financial aid resource help and assisting with file completion
E. Other Duties as Assigned

Provides Work Direction:
May work with student employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Physical Demands:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
• May be required to occasionally travel to outside customers, venders or suppliers.

Work Environment:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment.
• Mostly indoor office environment with windows.
• Offices with equipment noise.
• Offices with frequent interruptions.

• Strong expertise in graduate school recruiting and application operations preferred. Knowledge of graduate programs in education and counseling psychology is a plus.
• Strong commitment to and experience with multiculturalism and social justice.
• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community and diversity.

• Bilingual (English and another language) a plus.

• Exceptional management experience and administrative skills.
• Ability to manage complex processes and procedures with attention to detail and accuracy.
• Demonstrated interpersonal, customer service, written and oral communication skills
• Ability to exercise sound and appropriate judgment in a challenging work environment
• Demonstrated ability to cultivate collaborative relationships with internal and external constituencies.
• Ability to maintain high level of confidentiality.

Education and/or Experience:
• Bachelor’s Degree Required
• Minimum of 5-6 years relevant work experience preferred, preferably in higher education administration.

Salary Information: Hiring Range: $2,630.29 - $3,056.92 semi-monthly

Close Date:

Open Until Filled: Yes

Special Instructions to Applicants:

To view the full job posting and apply for this position, go to

About Santa Clara University
Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master’s universities in the West by U.S. News and World Report, Santa Clara University is California’s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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