Community and College Support Supervisor

Coast Community College District
Orange Coast College

Community and College Support Supervisor

$64,533.00 - $85,064.00 Annually
Job Type
Classified Management
Orange Coast College
Job Number
3/16/2017 11:59 PM Pacific

Under direction to assist in the planning, organization, and implementation of activities and procedures for enterprise services that include community education, facility use rentals, reprographics and printing, mail room, recycling center, entrepreneurial-oriented enterprise services and other department operations at the college; to provide for the daily supervision of assigned personnel; to provide primary supervision to swap meet operations; to provide oversight to and manage contracts with various vendors providing on-site goods or services in assigned areas; primary area of supervision will be swap meet operations; to create, audit, and maintain accurate records and reports; and to perform related work as required.
EXAMPLES OF DUTIES: Duties may include, but are not limited to, the following:

  1. Assist in the planning, development, organizing, and managing of various College and Community Services auxiliary operations. 
  2. Provide oversight of swap meet and other weekend campus operations and programs.
  3. Develop procedures for and initiate swap meet vendor background screenings in accordance with applicable policies, rules, and regulations to ensure compliance; initiate and verify vendor contract provisions.
  4. Participate in the interviewing and hiring of permanent, temporary, part-time hourly staff; make hiring recommendations and feedback.
  5. Provide oversight and support to enterprise services sponsored activities and events.
  6. Develop procedures for and ensure timely and appropriate response and documentation related to calls for service involving students, staff, swap meet vendors, and campus visitors; determine action(s) and make appropriate and timely referrals/notifications to administrative, instructional, student and health services, maintenance, and/or emergency service personnel.
  7. Prepare disaster and evacuation plans for assigned areas of oversight to address natural disasters or other serious health and safety matters.
  8. Serve on college and/or District committees.
  9. Interface with State Board of Equalization, County Health Department, County Agricultural Department, City Business License Department, and City of Costa Mesa Police Department to ensure the swap meet is compliant with appropriate ordinances.
  10. Recommend and implement techniques to improve department policies and practices, increase efficiency, take advantage of opportunities and maintain state-of-the-art practices, keeping abreast of current trends and practices in the field.
  11. Ensure smooth operations and provide necessary, appropriate, and timely response to college personnel and the community during weekend and evening operations and events.
  12. Coordinate and perform various business office activities including preparing and processing purchase orders, tracking expenditures, attend meetings, and other duties as assigned.
  13. Assist with special project management.
  14. Perform other duties as assigned that support the overall objective of the position.


Knowledge of:

  1. Principles, practices of establishing and administering business support functions.
  2. Policies, rules, and procedures associated with use of and scope of enterprise services allowed on a California Community College campus.
  3. Laws and regulations related to occupational safety and health, accessibility of facilities, and use of campus facilities.
  4. Working knowledge of budget forecast, tracking and reports.
  5. Well-developed language and writing skills to prepare policies, procedures, and instructional materials.
  6. Written and verbal communication skills to effectively communicate with individuals and large groups.
  7. Report preparation.
  8. Supervisory principles and techniques, including training practices.
  9. Principles of goal setting, organization, and time management.
  10. Techniques and principles of evaluation.
  11. Well-developed human relation skills to outreach to internal and external customers, convey policies and procedures to others, train staff, and conduct business.
Ability to:
  1. Carry out the essential functions of the position.
  2. Plan, organize, and develop documents associated with facility use and business support programs.
  3. Assist with the development, implementation and training of staff on programs focused on customer service, security and safety; work closely with District and college resources such as Risk Services and Public Safety to ensure training programs are accessible.
  4. Work effectively with the community at large, including business, industry, community organizations, and governmental agencies, such as the Health Department and State Board of Equalization.
  5. Explain and enforce policies and procedures with tact and firmness to employees and the public.
  6. Manage multiple competing and/or changing priorities.
  7. Analyze problems and take corrective actions.
  8. Communicate effectively in English both orally and in writing.
  9. Exercise independent judgment and determine reasonable courses of action, including making immediate decisions in emergency situations.
  10. Effectively organize workload to meet deadlines and complete assignments.
  11. Train, coordinate, and direct the work of subordinate staff.
  12. Participate in safety training; communicate, apply, and enforce appropriate safety guidelines and procedures.
  13. Maintain effective public relations with the larger community.
  14. Establish and maintain effective relationships with those contacted in the course of work; interact effectively with a variety of people from diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  15. Ensure compliance with state and federal regulations and laws pertaining to swap meet operations.
 Education and Experience:
  1. An associate's degree in business or other related field.
  2. Three (3) years of progressively responsible experience in a field reasonably related to a college and/or community support division working with employees, students, vendors and the general public.
  3. Or, any combination of education and experience that would provide the required qualifications.

Conditions of Employment

This is a regular, full-time, 12-month per year, classified management position. The normal hours of work will be 9:00am to 8:00pm, Thursday through Friday and 5:30am to 4:30pm, Saturday through Sunday, with some flexibility required to meet the needs of the department. The effective date of employment will be arranged with the supervisor. 

  • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
  • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
  • The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
All movement on the salary schedule will occur July 1 of each year for all classified management employees.

Additional Information

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310 (Download PDF reader)) to check if your application may be impacted. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

APPLICATION REQUIREMENTS:  To be considered for this opportunity, you must submit a COMPLETE application packet. A complete application packet includes:

  1. A complete Coast Community College District Online Employment Application.
  2. A current resume (as a separate attachment - PDF recommended).
  3. A cover letter (as a separate attachment - PDF recommended).
  4. Answers to all supplemental questions (please provide clear and thorough responses as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume" or "N/A").
Submission of all required application information and materials is the responsibility of the applicant.

Applications must be received no later than the posted closing date. There are NO EXCEPTIONS. Electronic applications may be completed by visiting Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714 or (714) 438-4716.

Information for TDD users is available by calling (714) 438-4755.
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. All application materials become the property of the Coast Community College District and will NOT be copied or returned. Any documents that you are unable to attach can be faxed to (714) 782-6065. Faxes must clearly indicate your name and the job to which you are applying.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "n/a" (not applicable). If you do not know an answer, please indicate so, but do not leave any space blank.

Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4714 or (714) 438-4716.

  1. All online applications and required materials received by the deadline date will be screened to determine which applicant(s) meet(s) the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
  2. Applicants who meet the required qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to discuss their qualifications in an interview with the College/District. Therefore, it is required that applicants submit clear, detailed responses to all supplemental questions in order to demonstrate his/her qualifications as related to the position.
  3. If any travel is required for an applicant to participate in-person during the interview process, this will be done so at the candidate's own expense.
  1. Office and outdoor environment.
  2. Works weekends.
  3. Sufficient ambulatory ability to inspect premises, including some ability to bend, stoop, and access-confined areas. 
  4. Arm, hand, and finger dexterity to operate keyboard, pointing devices, and other office equipment. 
  5. Sufficient visual acuity to read detailed drawings, observe work and construction, and recognize words and numbers.
  6. Sufficient auditory ability to carry on conversations in person with large audiences, one-on-one, and over the phone.
  7. Sitting for extended periods of time.
  8. Work extended hours as needed.
The Coast Community College District is a multi-college district that includes Coastline Community CollegeGolden West College, and Orange Coast College.  The three colleges offer programs in transfer, general education, occupational/technical education, community services and student support services.  Coastline, Golden West and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs. 
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States.  Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. 

Comprehensive Medical, Dental and Vision
We know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's PPO plan as well as two HMO's, United Health Care and Kaiser Permanente. We also provide District-paid dental and vision insurance. 

Benefits are available to regular permanent employees working 20 or more hours per week.  Benefits are not available to temporary or short term employees.

District-paid Life Insurance
The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by ING. This District-paid benefit is equal to one time your annual salary and remains in effect until age 70.

District-paid Disability Benefits
Coast provides both short and long term disability benefits for eligible employees unable to work because of disability due to illness, injury, or maternity.

Voluntary Plans
A variety of voluntary plans are offered through the District to benefits-eligible employees such as Long Term Care, Hyatt Legal, and Section 125 compliant flexible spending accounts.

Enrich Your Profession
Professional Development Programs
The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.

Sabbatical Leaves
Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.

Academic Senate
The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.

Time to Refuel
Classified, contract staff earn vacation days commensurate with years of service. Classified Management and Administrators earn 22 days vacation per year.

Sick Leave
All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your PERS and STRS retiree benefit.

The District observes 21 paid holidays per year.

Jury Duty, Bereavement, Military Leave
Coast grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.

Great Expectations
Pension Plans
The District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.
Additionally, it is the policy of the Coast Community College District that contract employees who retire from the District with ten or more years of service be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement or GAP plan  is available to retirees and their spouses after age 70.

The District maintains a program whereby qualified employees may request through Payroll to have a portion of his or her salary deposited under a tax sheltered annuity plan or an approved deferred compensation plan.

Schools First Federal Credit Union

The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.

Please explain your experience as it relates to this position.
Please provide examples of your experience with hiring, training, and mentoring staff under your direction.
What skills have you acquired that allow you to communicate effectively with diverse populations?
Please provide examples of your business office activities including processing purchasing and personnel paperwork, experience with office equipment and computer software, and tracking expenditures.
Please define your management style including how it developed and how it maintains or enhances staff productivity and morale.
I understand that a COMPLETE application packet is required for consideration, which includes the following: 1. A completed Coast Community College District Online Employment Application 2. A current resume (uploaded as a separate attachment - PDF recommended) 3. A cover letter (uploaded as a separate attachment - PDF recommended) 4. Clear and detailed responses to all supplemental questions (required for evaluation purposes)
  • Yes
  • No

Required Question

Coast Community College District
1370 Adams Avenue

Costa Mesa, California, 92626.

For more information or to apply for this posting, click here.