Admissions & Records Specialist II (One or More Positions)
Job Close Date:12/02/2016
PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu
Under general supervision from assigned supervisory or management staff, performs the full range of routine technical and clerical duties in support of the Admissions and Records functions including in the areas of student registration and admissions and records input, retrieval, and maintenance; modifies and corrects student records; processes transcripts; performs a variety of data processing operations including to audit and review data entry; and responds to questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person.
This is the journey level class within the Admissions and Records Specialist series. Employees within this class are distinguished from the Admissions and Records Specialist I by the performance of the full range of duties as assigned including modifying and correcting student records, processing transcripts, and performing a variety of data processing operations including auditing and reviewing data entry. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Admissions and Records Specialist III class in that the latter is assigned a full range of computer operation tasks including responsibility for the automated generation of accurate grade reports, collection sheets, the scanning system, and the web application system in addition to the full range of duties assigned to Admissions and Records Specialist II incumbents. This class is distinguished from the Senior Admissions and Records Specialist in that the latter evaluate transcripts and residency applications, or serve as regular lead during registration.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Principles, practices, and procedures of record keeping.
• Business letter writing and basic report preparation.
• Methods and standards used in processing College paperwork.
• Principles and practices used to establish and maintain files and information retrieval systems.
• Principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette.
• Basic mathematical concepts.
• Basic accounting procedures.
• Work organization principles and practices.
• English usage, grammar, spelling, punctuation, and vocabulary.
• Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities.
• Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
• Perform a variety of specialized office support and clerical duties and activities of a general and specialized nature in support of the Admissions and Records functions.
• Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public.
• Balance accounting ledgers and prepare monies for deposit.
• Use sound judgment in recognizing scope of authority.
• Type or enter data at a speed necessary for successful job performance.
• Compile and organize data and information.
• Maintain filing and record-keeping systems.
• Exercise good judgment in maintaining information, records, and reports.
• Plan and organize work to meet schedules and changing deadlines.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Adapt to changing technologies and learn functionality of new equipment and systems.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Equivalent to the completion of the twelfth grade supplemented by specialized clerical or office related training or course work.
Experience: Two years of increasingly responsible experience in admissions and records.
Please visit the District’s Employment Opportunities website at https://jobs.socccd.edu for a detailed job description, to learn more about the District and to complete an on-line application.
NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.
EQUAL OPPORTUNITY EMPLOYER