Admissions Counselor represents Angelo State University in all recruiting efforts for freshmen and transfer students in a designated territory.
Manage a successful territory relationship management recruitment plan by:
Providing exceptional customer service to all students and guests
Working with supervisor in analyzing application and enrollment trends in order to develop appropriate territory recruitment strategies; assessing effectiveness and adjusting strategies as necessary
Traveling (at supervisors discretion) to attend recruitment events and make presentations to prospective and admitted students and parents at high schools, community colleges, and evening programs targeting new freshmen, transfer students, domestic international populations, and other target populations as determined by supervisor.
Multitasking and managing daily responsibilities in SalesForce and Banner systems
Developing and maintaining knowledge and understanding of current admissions standards, college placement tests, curriculum prerequisites degree requirements, and restrictions and exceptions for potential undergraduate applicants
Developing and managing relationships with key constituencies in territory to include high school and community college counselors, Angelo State University alumni, current students, and parents
Proactively using and leveraging SalesForce and Banner systems to segment and identify candidates for follow up.
Leveraging social media outlets to connect and communicate with students in an assigned territory.
Possessing a generalist knowledge the Angelo State University student experience, and the ability to communicate that experience in a clear and concise manner
Working together with supervisor and colleagues to execute best practices in territory management.
Possessing a strong understanding of cultural competency, and how to communicate effectively to different audiences
Ensuring all students in assigned territory are aware of deadlines, application procedures, and financial aid eligibility criteria
Understanding FAFSA deadlines, process, procedures, and changes in order to accurately advise students
Possessing a generalist knowledge of all Angelo State University programs and services, in order to refer students to the appropriate contact
Developing and maintaining professional relationships with staff in all enrollment units at Angelo State University
Participate as an engaged member of the Office of Admissions team by:
Supporting the daily campus visit program by giving presentations and providing tours.
Reactively answering questions via phone, e-mail and mail in a timely manner
Participating in meetings, committees, and special projects on behalf of the Office of Admissions as appropriate
Supporting institutional, divisional and departmental objectives
Supporting all staff professional development and training opportunities
Assisting colleagues with team projects
Participating in other duties as assigned
Knowledge, Skills and Abilities:
Ability to: operate independently, exercising independent judgment and discretion and with little or no guidance, and to be able to make decisions on behalf of the Office of Admissions and the university that are appropriate, timely, and defensible; display strong organizational skills; communicate effectively, both in writing and orally, with individuals and large groups; quickly gain familiarity with university policies, procedures, and programs; work cooperatively as part of a team with a variety of people, including students, faculty, and administrators; promote activities using skills such as writing, advertising, and design; serve as liaison with other departments/institutions; explain and implement policies and procedures;
Good knowledge of: a student centered/customer service oriented philosophy is essential; good management principles and practices and their application; techniques and procedures used in program development; developing, reporting and evaluating programs; knowledge and understanding of the structure and chain of responsibilities within a university; record keeping systems; public relations and marketing principles; use of automation in the workplace.
Experience: compiling and analyzing information; identifying and defining problems/alternatives and developing recommendations; presenting information clearly and concisely; planning, organizing, and implementing workshops, programs, and conferences; extensive experience speaking publicly to small and large groups
Ability to lift and move 40 pounds.
Ability to stand and walk for extended period of times both inside and outside in various weather conditions.
A Bachelors degree required
Valid driver's license. Willingness to travel for several weeks in the fall and in the spring and to work selected evenings and weekends.
Fluent in Spanish. Master's degree in student counseling, education, business or Public Relations, or other related field. Knowledge of Texas and Angelo State University. Experience working in an admissions office, operating audio/visual/video equipment, and computer experience. Extensive experience in recruiting, public relations, sales, marketing, or related field. Ability to learn admissions and financial aid requirements and deadlines for high school and transfer students; general knowledge about all Angelo State University programs, majors, services, their requirements, restrictions and costs.